Cookie Policy
Last updated: September 6, 2025
This Cookie Policy explains how Tendral Health uses cookies and similar technologies to enhance your experience on our platform. We believe in transparency about the data we collect and how we use it.
Cookie Consent
By using our platform, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings or our cookie management tools.
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.
First-Party Cookies
Set directly by Tendral Health to improve your experience
Third-Party Cookies
Set by our trusted service providers for specific functions
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the platform to function and cannot be disabled. They include:
- •Authentication: Keeping you logged in securely
- •Security: Protecting against CSRF attacks
- •Load Balancing: Ensuring platform stability
- •Session Management: Maintaining your session state
Functional Cookies
These cookies enhance your experience by remembering your choices:
- •Language: Your preferred language settings
- •Theme: Dark or light mode preference
- •Dashboard: Custom layout configurations
- •Preferences: Notification and display settings
Analytics Cookies
Help us understand platform usage to improve your experience:
- •Usage Patterns: How you navigate our platform
- •Performance: Page load times and errors
- •Features: Which tools are most helpful
- •Demographics: General user statistics
Cookie Duration
We use different types of cookies based on how long they remain on your device:
Session Cookies
Temporary cookies deleted when you close your browser
- • Authentication tokens
- • Security verification
- • Temporary preferences
Persistent Cookies
Remain on your device for a set period
- • User preferences (1 year)
- • Analytics data (30 days)
- • Language settings (1 year)
Third-Party Services
We work with trusted partners who may set cookies to provide their services:
Stripe
Secure payment processing and fraud prevention
Supabase
Authentication and database services
Vercel Analytics
Performance monitoring and optimization
Managing Your Cookie Preferences
Platform Controls
You can manage your cookie preferences directly through our platform:
- •Access cookie settings in your account preferences
- •Choose which types of cookies to accept or reject
- •Update your preferences at any time
Browser Settings
You can also control cookies through your browser:
Popular Browsers
- • Chrome: Settings → Privacy
- • Firefox: Privacy & Security
- • Safari: Privacy → Cookies
- • Edge: Privacy & Services
Options Available
- • Block all cookies
- • Block third-party cookies
- • Clear existing cookies
- • Set cookie exceptions
Impact of Disabling Cookies
Disabling certain cookies may affect your platform experience:
- •Essential Cookies: Platform may not function properly
- •Functional Cookies: Preferences won't be saved
- •Analytics Cookies: We can't improve your experience
Cookie Security
We implement robust security measures to protect your cookie data:
- •Secure Flag: Cookies only transmitted over HTTPS
- •HttpOnly: Prevents JavaScript access to sensitive cookies
- •SameSite: Protection against CSRF attacks
- •Encryption: Sensitive data is always encrypted
Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes by updating the "Last updated" date and, where appropriate, seeking your renewed consent.
Contact Us
If you have questions about our use of cookies, please contact us:
Email: privacy@tendralhealth.com
Phone: +1 (415) 555-0123
Address: Tendral Health LLC
123 Market Street, Suite 500
San Francisco, CA 94105