Accessibility Statement

Tendral Health is committed to ensuring digital accessibility for all users.

Visual Accessibility

High contrast, scalable text, and screen reader support

Keyboard Navigation

Full keyboard accessibility and logical tab order

Responsive Design

Works across all devices and screen sizes

Our Commitment

Tendral Health is committed to ensuring that our platform is accessible to all users, including those with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve the accessibility of our services.

Accessibility Standards

Our platform is designed to comply with:

  • WCAG 2.1 Level AA: Web Content Accessibility Guidelines
  • Section 508: U.S. federal accessibility requirements
  • ADA: Americans with Disabilities Act
  • EN 301 549: European accessibility standard

Accessibility Features

Visual Accessibility

  • High Contrast Mode: Dark and light themes with sufficient color contrast
  • Scalable Text: Text can be enlarged up to 200% without loss of functionality
  • Color Independence: Information is not conveyed by color alone
  • Focus Indicators: Clear visual indicators for keyboard focus
  • Alternative Text: Descriptive alt text for all images and graphics

Screen Reader Support

  • Semantic HTML: Proper use of headings, landmarks, and structure
  • ARIA Labels: Appropriate ARIA attributes for complex interactions
  • Screen Reader Testing: Regular testing with popular screen readers
  • Skip Links: Quick navigation to main content areas

Keyboard Navigation

  • Full Keyboard Access: All functionality available via keyboard
  • Logical Tab Order: Intuitive navigation flow
  • Keyboard Shortcuts: Standard shortcuts for common actions
  • Focus Management: Proper focus handling in dynamic content
  • No Keyboard Traps: Users can navigate away from any element

Motor Accessibility

  • Large Click Targets: Buttons and links meet minimum size requirements
  • Drag and Drop Alternatives: Alternative methods for drag operations
  • Timeout Extensions: Ability to extend or disable session timeouts
  • Error Prevention: Clear error messages and recovery options

Browser and Device Compatibility

Our platform is tested and optimized for accessibility across:

Supported Browsers

  • Google Chrome (latest 2 versions)
  • Mozilla Firefox (latest 2 versions)
  • Safari (latest 2 versions)
  • Microsoft Edge (latest 2 versions)

Screen Readers

  • NVDA (Windows)
  • JAWS (Windows)
  • VoiceOver (macOS/iOS)
  • TalkBack (Android)

Mobile Accessibility

  • Touch target sizing for motor accessibility
  • Screen reader support on mobile devices
  • Zoom functionality up to 500%
  • Orientation independence

Content Accessibility

Survey Design

  • Clear Instructions: Plain language and clear directions
  • Logical Structure: Organized content with proper headings
  • Error Handling: Clear error messages and correction guidance
  • Progress Indicators: Clear indication of survey progress

Form Accessibility

  • Label Association: All form fields have proper labels
  • Required Field Indication: Clear marking of required fields
  • Error Messages: Specific, actionable error descriptions
  • Field Validation: Real-time or on-submit validation

Testing and Monitoring

We regularly test our platform for accessibility through:

  • Automated Testing: Regular scans with accessibility testing tools
  • Manual Testing: Keyboard-only and screen reader testing
  • User Testing: Testing with users who have disabilities
  • Expert Reviews: Accessibility audits by certified professionals

Known Limitations

While we strive for full accessibility, some limitations may exist:

  • Some third-party embedded content may have accessibility limitations
  • Complex data visualizations may require alternative formats
  • Real-time features may have temporary accessibility gaps during updates

Ongoing Improvements

We are continuously working to improve accessibility:

  • Regular accessibility audits and updates
  • Staff training on accessibility best practices
  • Integration of accessibility into our development process
  • User feedback integration for accessibility improvements

Alternative Formats

If you need content in an alternative format, we can provide:

  • Large print documents
  • Audio descriptions
  • Text-only versions of visual content
  • Data exports in accessible formats

Feedback and Support

We welcome your feedback on the accessibility of our platform. If you encounter accessibility barriers or need assistance, please contact us:

  • Email: accessibility@tendralhealth.com
  • Phone: +1 (555) 123-4567
  • Mail: Tendral Health LLC, Accessibility Team, [Address]

Response Time

We aim to respond to accessibility-related inquiries within:

  • Email: 2 business days
  • Phone: Same day during business hours
  • Mail: 5 business days

Third-Party Content

Some content on our platform may be provided by third parties. While we work with vendors to ensure accessibility, we cannot guarantee the accessibility of all third-party content. If you encounter issues with third-party content, please let us know so we can work with the vendor to address the problem.

Updates and Modifications

This accessibility statement was last updated on 9/6/2025. We review and update this statement regularly as we continue to improve the accessibility of our platform.