Accessibility Statement
Tendral Health is committed to ensuring digital accessibility for all users.
Our Commitment
Tendral Health is committed to ensuring that our platform is accessible to all users, including those with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve the accessibility of our services.
Accessibility Standards
Our platform is designed to comply with:
- WCAG 2.1 Level AA: Web Content Accessibility Guidelines
- Section 508: U.S. federal accessibility requirements
- ADA: Americans with Disabilities Act
- EN 301 549: European accessibility standard
Accessibility Features
Visual Accessibility
- High Contrast Mode: Dark and light themes with sufficient color contrast
- Scalable Text: Text can be enlarged up to 200% without loss of functionality
- Color Independence: Information is not conveyed by color alone
- Focus Indicators: Clear visual indicators for keyboard focus
- Alternative Text: Descriptive alt text for all images and graphics
Screen Reader Support
- Semantic HTML: Proper use of headings, landmarks, and structure
- ARIA Labels: Appropriate ARIA attributes for complex interactions
- Screen Reader Testing: Regular testing with NVDA, JAWS, VoiceOver, and TalkBack
- Skip Links: Quick navigation to main content areas
Keyboard Navigation
- Full Keyboard Access: All functionality available via keyboard
- Logical Tab Order: Intuitive navigation flow
- Keyboard Shortcuts: Standard shortcuts for common actions
- Focus Management: Proper focus handling in dynamic content
- No Keyboard Traps: Users can navigate away from any element
Motor Accessibility
- Large Click Targets: Buttons and links meet minimum size requirements
- Drag and Drop Alternatives: Alternative methods for drag operations
- Timeout Extensions: Ability to extend or disable session timeouts
- Error Prevention: Clear error messages and recovery options
Browser and Device Compatibility
Supported Browsers
- Google Chrome (latest 2 versions)
- Mozilla Firefox (latest 2 versions)
- Safari (latest 2 versions)
- Microsoft Edge (latest 2 versions)
Mobile Accessibility
- Touch target sizing for motor accessibility
- Screen reader support on mobile devices
- Zoom functionality up to 500%
- Orientation independence
Content Accessibility
Survey Design
- Clear Instructions: Plain language and clear directions
- Logical Structure: Organized content with proper headings
- Error Handling: Clear error messages and correction guidance
- Progress Indicators: Clear indication of survey progress
Form Accessibility
- Label Association: All form fields have proper labels
- Required Field Indication: Clear marking of required fields
- Error Messages: Specific, actionable error descriptions
- Field Validation: Real-time or on-submit validation
Testing and Monitoring
We regularly test our platform for accessibility through:
- Automated Testing: Regular scans with accessibility testing tools
- Manual Testing: Keyboard-only and screen reader testing
- User Testing: Testing with users who have disabilities
- Expert Reviews: Accessibility audits by certified professionals
Known Limitations
While we strive for full accessibility, some limitations may exist:
- Some third-party embedded content may have accessibility limitations
- Complex data visualizations may require alternative formats
- Real-time features may have temporary accessibility gaps during updates
Alternative Formats
If you need content in an alternative format, we can provide:
- Large print documents
- Audio descriptions
- Text-only versions of visual content
- Data exports in accessible formats
Feedback and Support
We welcome your feedback on the accessibility of our platform. If you encounter accessibility barriers or need assistance, please contact us at: