CCPA Compliance
Last updated: September 6, 2025
The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. This page explains your rights under CCPA and how Tendral Health complies with these requirements.
Your Privacy Rights
California residents have enhanced privacy rights under CCPA. We are committed to honoring these rights and providing transparent information about our data practices.
Your CCPA Rights
Right to Know
You have the right to request information about what personal information we collect, use, disclose, and sell about you.
- •Categories of personal information we collect
- •Categories of sources from which we collect information
- •Business or commercial purposes for collecting information
- •Categories of third parties with whom we share information
Right to Access
You have the right to request a copy of the specific pieces of personal information we have collected about you in the past 12 months.
We will provide this information in a portable and, to the extent technically feasible, readily usable format.
Right to Delete
You have the right to request that we delete your personal information. However, we may retain certain information if required by law or for legitimate business purposes.
We will delete information from our records and direct our service providers to delete the information from their records as well.
Who is Covered
CCPA applies to California residents. If you are a California resident, you have the rights described in this policy. These rights apply regardless of where you are located when you use our services.
Personal Information We Collect
Under CCPA, we collect the following categories of personal information:
- •Identifiers: Name, email address, IP address, unique identifiers
- •Professional Information: Medical license, NPI number, specialization, credentials
- •Commercial Information: Survey responses, payment history, transaction records
- •Internet Activity: Website usage, preferences, interactions, browsing behavior
- •Geolocation Data: General location based on IP address (not precise location)
Additional CCPA Rights
Right to Opt-Out
We do not sell personal information to third parties. If our practices change, we will provide you with the right to opt-out of such sales and will clearly notify you.
Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights. We will not:
- •Deny you goods or services
- •Charge different prices or rates
- •Provide different levels of service
- •Suggest you will receive different prices or services
How to Exercise Your Rights
To exercise your CCPA rights, you can:
- •Email us at privacy@tendralhealth.com
- •Use the contact form on our website
- •Submit a request through your account settings
Verification Process
To protect your privacy, we will verify your identity before processing your request. We may ask you to provide:
- •Email address associated with your account
- •Account-specific information you provided during registration
- •Additional verification documents if necessary
Response Timeline
- •We will acknowledge your request within 10 business days
- •We will respond to your request within 45 days
- •We may extend this period by 45 days if necessary (with notification)
Contact Us
If you have questions about your CCPA rights or this policy, please contact us:
Email: privacy@tendralhealth.com
Address: Tendral Health LLC, 123 Market Street, Suite 500, Bozeman, Montana 59715